Collection: Shipping and Returns Policy

Please allow 2/3 days processing time  ( varies & excludes weekends) 

• Guaranteed Next Day Available Upon Request (Excluding Weekends) Monday - Friday (Cut off 4pm)- From £8.99

• Royal Mail 1st Class Signed For (typically 2/4 working days) - £5.99

EU/International/Rest of World 

• Royal Mail Signed For (Depends on destination) -From  £15.99

Please make sure you choose your destination Country from drop down to avoid delays with your order and pay the right shipping costs. 

Return / Exchange Policy

We advise you to read through our policies and terms and conditions before purchasing an item. By using and purchasing anything from our website you are accepting our policies and terms and conditions.

Once your order has been confirmed, We’re unable to cancel orders.

Sevyn Shades does not offer refunds, all sales placed on our website are final, however exchanges are available if there’s fitting issues.

Tracking Information

Once your order has been shipped, a tracking number will be provided to you through shopify. After receiving the tracking email, tracking activity will become available after 24 hours.

We do not ship on weekends, bank holidays, and in the occurrence of a natural disaster.

Please be sure that your shipping address is correct when placing your order. We will not be liable to replace or refund orders that are lost due to incorrect addresses.

We ship using Royal Mail Express shipping. Once we send the tracking number and update it on our system along with proof of postage we do not offer refunds or send out new items as we have fulfilled the order on our end. 

We will help you get into contact with Royal Mail and file a lost parcel case and once that has been resolved we can either refund or send you new items when they compensate for the lost item.

We advise you to read through our policies and terms and conditions before purchasing an item.